- J. Huang., Y. Wang, S. C. H. Ng, F. Tsung (2024) "Overcoming the semantic gap in the customer-to-manufacturer (C2M) platform: A soft prompts-based approach with pretrained language models." International Journal of Production Economics 272, 109248.
- S. C. H. Ng, C. Y. W. Wong, W. C. Ho, L. H. Lam, C. M. Kwok, Y. L. Y. Li (2023) "Ka Shui: digital Transformation" (Case: W25885 & Teaching Note: W25886) Ivey Publishing.
- S. C. H. Ng, G. T. S. Ho and C. H. Wu (2023), "Blockchain-IIoT-big data aided process control and quality analytics", International Journal of Production Economics 261, 108871.
- E. Wu, D. C. K. Ho, S. C. H. Ng and L. C. Leung (2023), "Uniqueness, complexities, and research issues of logistics and trade facilitation in Greater Bay Area of China", Journal of Shipping and Trade 8 (21), 1-22.
- C. H. Wu, S. C. H. Ng, K. C. M. Kwok and K. L. Yeung (2023), "Applying Industrial Internet of Things Analytics to Manufacturing", Machines 11(4), 448.
- S. C. H. Ng (2023), "The Role of Perceived Organizational Supports and Management Nationality amid Physical Workplace's Planned Quality Change" Asia Pacific Management Review 28 (2), 132-145.
- C. H. Ng, V. P. L. Lau, Y. Q. He (2021), “Impacts of Planned Quality Change in Physical Workplace on Employees’ Behavior: A Quasi-experiment” Total Quality Management and Business Excellence 33 (6), 700-725. DOI: 10.1080/14783363.2021.1890015
- D. Y. Mo, S. C. H. Ng, D. Tai (2019), “Revamping NetApp’s Service Parts Operations by Process Optimization” International Journal of Applied Analytics 49 (6), 407-421.
- W. W. Zhu, S. C. H. Ng, Z. Q. Wang, X, Zhao (2017), “The Role of Outsourcing Management Process in Improving the Effectiveness of Logistics Outsourcing” International Journal of Production Economics 188, 29-40.
- Y. He, H. Sun, W. Ni, S. C. H., Ng (2017), “Re-examining the Effects of Supplier Integration on Operations Performance: A Relational View” International Journal of Operations and Production Management 37 (12), 1702-1721.
- S. C. H. Ng; J.M. Rungtusanatham; X. Zhao; A. Ivanova (2015), “TQM and environmental uncertainty levels_profiles, fit and firm performance”. International Journal of Production Research, 53(14), 4266-4286.
- S. C. H. Ng; J.M. Rungtusanatham; X. Zhao; T.S. Lee (2015), “Examining process management via the lens of exploitation and exploration: reconceptualization and scale development”. International Journal of Production Economics,163, 1-15.
- S. C. H. Ng; Xiande Zhao; Xiucheng Fan; Johnny M. Rungtusanatham (2014), “TQM and brand-building by Chinese original brand manufacturers: impact on business performance”. International Journal of Production Research, 52(3), 825-846.
- Rungtusanatham, J. M., S. H. Ng, Xiande Zhao, & T.S. Lee (2008),”Pooling Data Across Transparently Different Groups of Key Informants: Measurement Equivalence and Survey Research,” Decision Sciences, Vol. 39,No.1,p115-145.
- S. C. H. Ng, Barbara Flynn, Xiande Zhao, “Towards an integrated framework for the adoption of process management practices.” Paper presented in the APDSI Conference 2011, Taipei.
- S. C. H. Ng, T. S. Lee, “Re-conceptualizing Process Management – from the perspective of organizational change and dynamic capability.” Paper presented in the ACME Conference 2011, Tainan.
- S. C. H. Ng, Xiande Zhao, Xiucheng. Fan, “The joint impact of TQM and Brand-building effort on Chinese Orginal Manufacturers.” Paper presented in the ICOSCM, 2010.
- S. C. H. Ng, Xiande Zhao, “Does Process Management always lead to superior performance – towards an integrated perspective”. Paper presented in the Decision Science Institute Annual Conference 2008, Baltimore, Maryland, US.
- S. C. H. Ng, Xiande Zhao, Zhang Bochao, “Is TQM a necessary and sufficient condition for firms with brand”. Paper presented in the International Conference of Operations and Supply Chain Management 2008, Taipei, Taiwan.
- S. C. H. Ng, Xiande Zhao, J. M. Rungtusanatham & T.S. Lee, “Conceptualization and Operationalization of Process Management from Multiple Theoretical Lens”. Paper presented in the Asia-Pacific Decision Sciences Institute 2007, Bangkok, Thailand.
- S. C. H. Ng, Xiande Zhao, & J. M. Rungtusanatham (2006), “Coalignment between Environment and Total Quality Management”. Paper presented in the Asia-Pacific Decision Sciences Institute 2006, Hong Kong.
- S. C. H. Ng, Xiande Zhao, &, T. S. Lee (2005), “Testing cross-group measurement invariance of quality management model”. Paper presented in the Asia-Pacific Decision Sciences Institute 2005, Taiwan.
- S. C. H. Ng, Xiande Zhao, & T. S. Lee (2004), “A critical evaluation of the success and success factors of TQM”. Paper presented in the Third International Conference on Information and Management Sciences 2004, Dunhuang, China.
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