Year of Study:	1
Credit Units:	3
Duration:	45hours
Prerequisites:	Nil

This module aims at establishing an integrative approach to the knowledge, skills and techniques relating to the functions of Operations and Supply Chain Management in satisfying customers and meeting corporate objectives.

Upon completion of this module, students should be able to:

1. analyse the strategic and operational benefits obtained from the integrated control of operations and supply chains;
   
   


2. use appropriate techniques and procedures to control the flow of materials and services from the points of view of Quality, Cost, Environment, and Delivery (quantity & time);
   
   


3. apply methods of managing customer satisfaction and supplier relationships in order to obtain requirements; and
   
   


4. adopt and adapt the operation and value of information and computing technologies in different types of supply chain.