Year of Study:	2
Credit Units:	3
Duration:	45hours
Prerequisites:	Nil

This module aims at equipping students with the state-of-art concepts and theories, knowledge and skills, and tools and techniques in managing the various activities of contemporary business operations. This module cut across those management activities that are critical to sustaining and advancing the competitiveness of operations in facing the nowadays’ dynamic environment. They include but are not limited to forecasting customer demand, managing the design of product and services, matching demand and capacity, controlling and analyzing operations, managing supply and logistics, and so forth.

Upon completion of this module, students should be able to:

1. describe and explain the concepts and principles of managing operations


2. apply the learnt management and technical know-how to various aspects of operations


3. set up systems and measures to stabilize the operations performance


4. embark upon improvement initiatives to enhance operations performance